Operations Manager Jobs Opening in Info G Innovative Solutions at Salem
Job Description
As an Operations Manager at Info G Innovative Solutions, you will be the driving force behind the seamless execution of diverse client projects across data annotation, transcription, and data collection. This role requires an experienced, hands-on leader who can adapt to dynamic business demands, set up operational frameworks from scratch, and ensure high-quality, timely delivery across multiple project types.
- Project execution and delivery ownership
- Mentor and manage operational teams
- Set up scalable, project-specific workflows and SOPs
- Ensure client satisfaction and delivery quality
- Collaborate closely with Business Development to enable project conversion
Annotation Projects: Image, Video, Audio, Text, and 3D Data Labeling
Language Projects: Transcription (speech/text), Translation (human & machine-aided)
Data Collection: Field data gathering, user-generated content sourcing
Generative AI: Prompt creation, evaluation, and LLM data prep (preferred)
Key Responsibilities:
· Act as the operations lead for all client projects, ensuring smooth execution across domains like annotation, transcription, and collection.
· Set up and maintain efficient SOPs, project trackers, and delivery pipelines based on the project type.
· Lead operational planning, resource allocation, and capacity forecasting for each project.
· Collaborate closely with the business development to translate client needs into executable plans.
· Build and mentor teams of SMEs, TLs, and annotators; conduct onboarding and training as needed.
· Handle project escalations, risk mitigation, and quality control independently.
· Drive continuous improvement initiatives across process, productivity, and quality.
· Prepare reports, delivery documentation, and client updates; support audits and client reviews.
· Successful and timely execution of diverse project types
· SOP setup and standardization across new project lines
· Delivery quality and client satisfaction scores
· Efficiency in project ramp-up and team readiness
· Smooth cross-functional collaboration with BD, HR, and Tech
· Bachelor’s or Master’s degree in Business, Technology, or related field
· 6–8 years of total experience, with at least 4–5 years in operations for data/AI/language services
· Proven experience handling projects in annotation, transcription, and language data domains
· Strong knowledge of operational planning, team management, and delivery metrics
· Excellent communication and coordination skills with cross-functional teams
· Ability to work in fast-paced environments with agility and ownership
· Exposure to Generative AI, LLM data projects, or multilingual data workflows is a plus
Languages: Tamil (oral communication must), English, Hindi (Good to have)
Job Location: Salem/Erode
Job Types: Full-time, Permanent
Benefits:
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
- total: 6 years (Preferred)
- Relevant: 4–5 years in operations for data/AI/language services
Work Location: In person
More information about this Operations Manager Job
Please go through the below FAQs to get all answers related to the given Operations Manager job
- What are the job requirements to apply for this Operations Manager job position?
- Ans: A candidate must have a minimum of 3+ year experience as an Operations Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BBA/BBM, BE/B.Tech, BBS
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Operations Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Operations Manager position?
- Ans: There are immediate 1 job openings for Operations Manager in our Organisation.
