operations support executive Jobs in Noida - Nearpe
Customer Support Executive
Nearpe
Expired
Posted: 16 Jan 20
Job Description
Responsibilities:
Manage queries and complaints of customers on Social Media platforms like, whatsapp, Facebook etc.
- Answer calls professionally to provide information about products, services, receive orders, cancel orders, and obtain details of complaints.
- Keep records of customer interactions, transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Make regular calls to existing customers or potential customers to provide education, support, troubleshooting, and sales information, related to products or services we offer.
- Able to promptly answer support related email, phone calls and other electronic communications.
- Self- motivated, detail- oriented and organised.
- Must be fluent (verbal and written) in the following languages: English & Hindi
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id827380
Job Category Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
Nearpe is a payment gateway fintech startup founded by IIT'ians and Ex CTO's and CEO's. As the name suggests Nearpe is a platform where customers can buy anything online and can pay to the nearby stores. Targeting 500 million smartphone users who transact through CASH only.
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