Order Svcs Coordinator III Jobs in Pune - BMC

Order Svcs Coordinator III
Any Graduate, Any Post Graduate
Order Svcs Coordinator III Jobs in Pune - BMC
Last Date 19 Nov 2019
This Job is Expired

BMC - Job Details

Date of posting: 20 Sep 19
Order Svcs Coordinator III - India
City: IND Pune - Business Bay
Job ID: 26223

Primary Roles and Responsibilities:

  • Order Processing – Conduct transactional and contractual review, validate and enter all orders ensuring data accuracy for proper revenue flow.
  • Ensure orders are compliant to the established licensing policies in accordance with Corporate, SOX, Revenue Recognition and/or VSOE policies and procedures
  • Drives and participates in resolving order issues and proactively communicates with SOS, Field Sales and/or managers on order issues and keep them informed of any problems resolving issues
  • Support sales (through SOS) on customer identification, customer inventory identification, (renewal)quote preparation related to commercial, legal or Rev Rec policies
  • Develop & maintain a detailed working knowledge of Revenue Recognition and Revenue Accounting policies concerning the licensing of software & support, VSOE or SOX controls applicable to the Order to Cash process, Order Entry (Oracle OE+) application or Siebel to support order management
  • Is involved or conducts audits of sales orders in Oracle for proper revenue allocations
  • Prepares and provides customer invoices, addresses and resolve invoicing issues
  • Creates Maintenance (support) credits
  • Runs and provides various Sales and Customer reports
  • Processes contractual documentation; ensure all required documentation are present and monitor originals
  • Communicates products and shipping concerns to product marketing operations and product distributions
  • Communicates application or process defects to appropriate IT and business process owners
  • Develops and maintains effective communication with sales team, Order Services teams, commissions or accounting teams to enable problem resolution
  • May be involved in training of new hires, peers, updates to procedures or policies
  • May be involved in design and acceptance testing of BMC Order Services applications

Experience/ Qualifications:

  • Knowledge and experience in the back-office application used by Order Services Organization, with good understanding of administrative processes.
  • Knowledge and experience with license and/or software accounting, legal operations, and understanding of license revenue recognition requirements.
  • Working knowledge of Oracle, Siebel and BMC’s financial operations processes.  
  • Working knowledge of Microsoft Office suite Application
  • Working knowldege with Communication Tool as Phone, messaging, Chat, share application
  • Must possess strong attention to detail, accuracy and completeness with regard to all processes.  
  • Must have a proven ability to work collaboratively and courteously, with others to obtain all required documentation necessary to perform and realize revenue on license and support orders.
  • Must have the ability to work remotely and use escalation process
  • Ability to work with an extended team within a global, multi-sties organization
  • Abililty to thrive in a dynamic and changing environment
  • Clear and grammatically correct verbal and written communication skills are required 
  • Ability to see, define and resolve issues, with a balanced desire to tackle both tactical and root-cause issues is a plus. 
  • Excellent interpersonal skills and strong customer orientation- Extremely organized and detail oriented- Ability to multi-task and work in a fast paced- Ability to meet deadlines- Familiarity with order processing- Previous billing or customer service experience desired- Microsoft Office skills required- Experience in Oracle or Siebel a plus. 

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : Recruitment
Hiring Process : Face to Face Interview
Who can apply : Freshers

About BMC

BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for five years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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BMC recruiting Order Svcs Coordinator III candidates nearby Pune.BMC vacancies for Order Svcs Coordinator III is recruited through Written-test, Face to Face Interview etc.
BMC Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate, Any Post Graduate are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Pune can apply for Order Svcs Coordinator III position in BMC. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the BMC recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of BMC and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of BMC and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in BMC and near your city and get a secured career.