Package Consultant: SAP CRM Jobs in Kolkata - IBM
Job Description
Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
- Assisting clients in the selection, implementation, and support of SAP CRM (Customer Relationship Management).
- Lead multiple projects or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions
- Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support.
- Experience in leading requirements workshops, designing Solution Blueprints and getting Customer sign offs on deliverables
- Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs
Required Technical and Professional Expertise
- 6 -8 plus years of SAP Customer Relationship Management experience
- 2 plus years of experience with SAP CRM B2B/B2C ISA/WCEM, Mobile, CIC Customer Interaction Center, WebUI
- Expertise in SAP CRM end to end Lead to Cash process including Marketing, Sales and Service and Internet Pricing Configuration (IPC)/SSC
- Extensive experience in SAP CRM Middleware, integration with non-SAP systems through Web-services, Web-Methods or using SAP PO / CPI or any other middleware
- Performed detail system analysis, develop functional and technical specifications
Preferred Technical and Professional Expertise
- SAP CRM – Certification preferred
- Expertise in handling migration projects to SAP CRM or S/4HANA for Customer Management
- Understand Technical architecture and code base
- Loyalty Management, Incentive and Commission Management, Partner Channel Management, Trade Promotion Management.
Job Particulars
Role it software engineer
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1354860
Job Category IT/Software
Locality Address
State West Bengal
Country India
About Company
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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