Passenger Trainer Jobs Opening in ADITHYA IT SOLUTION PVT LTD at Salem
Job Description
Passenger Trainer, responsible for educating and developing individuals or teams, typically in a transportation or customer service setting, by delivering training programs, workshops, or courses related to passenger interaction, safety, and service. They assess training needs, create training materials, and ensure participants gain the necessary skills and knowledge to provide excellent passenger service. Here's a more detailed breakdown of the responsibilities and requirements:
More information about this Passenger Trainer Job
Please go through the below FAQs to get all answers related to the given Passenger Trainer job
Responsibilities:
- Delivering Training: Conducting training sessions for new and existing passenger-facing staff (e.g., bus drivers, train conductors, flight attendants, customer service representatives) on topics such as customer service, safety procedures, emergency protocols, and company policies.
- Assessing Training Needs: Identifying gaps in knowledge and skills through observations, feedback, and performance evaluations to tailor training programs.
- Developing Training Materials: Creating engaging and informative training materials, including presentations, workbooks, and online resources, that align with learning objectives.
- Ensuring Safety and Compliance: Emphasizing safety protocols, emergency procedures, and adherence to relevant regulations during training sessions.
- Evaluating Training Effectiveness: Measuring the impact of training programs through assessments, feedback, and performance tracking to ensure desired outcomes are achieved.
- Providing Support and Guidance: Offering ongoing support and mentorship to trainees, addressing questions, and providing constructive feedback.
- Promoting a Positive Customer Experience: Training staff to deliver excellent customer service, handle passenger inquiries effectively, and resolve conflicts calmly and professionally.
- Maintaining Training Records: Keeping accurate records of training attendance, completion, and performance evaluations.
- Relevant Experience: Prior experience in a training role, preferably in a transportation or customer service environment.
- Strong Communication Skills: Excellent verbal and written communication skills to effectively deliver training content and engage with diverse audiences.
- Interpersonal Skills: Ability to build rapport with trainees, create a positive learning environment, and provide constructive feedback.
- Knowledge of Training Methodologies: Familiarity with various training techniques and adult learning principles.
- Organizational Skills: Ability to plan, organize, and manage training sessions effectively.
- Technical Proficiency: Competence in using presentation software, learning management systems, and other relevant technologies.
- Subject Matter Expertise: In-depth knowledge of the transportation industry, relevant safety regulations, and customer service best practices.
- Adaptability and Flexibility: Ability to adjust training approaches based on the needs of the audience and the changing requirements of the business.
More information about this Passenger Trainer Job
Please go through the below FAQs to get all answers related to the given Passenger Trainer job
- What are the job requirements to apply for this Passenger Trainer job position?
- Ans: A candidate must have a minimum of 06 Months to 2.5 year experience as an Passenger Trainer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Passenger Trainer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Passenger Trainer position?
- Ans: There are immediate 1 job openings for Passenger Trainer in our Organisation.
Job Particulars
Role teacher trainer
Education Diploma
Who can apply Experienced (0.6 to 2.5 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id2724022
Locality Address
State Tamil Nadu
Country India
About Company
ADITHYA IT SOLUTION PVT LTD
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