Patient Service Assistant Jobs Opening in Novo Nordisk India Private Limited at Mysuru
Patient Care Coordinator
organization.
Job Description
Key Responsibilities
Patient Counseling: Provide clear, empathetic, and science-based information on vaccines, addressing myths and concerns, especially for parents or adults.
Education & Outreach: Conduct awareness sessions in hospitals (OPD, NICU) or community centers, using approved materials to promote vaccination.
Coordination: Work with doctors, nurses, and clinical teams to schedule vaccinations and facilitate adoption.
Screening & Documentation: Evaluate patient history for eligibility, track vaccination data, and report issues or adverse events.
Support Decision-Making: Guide families towards informed vaccination choices, building trust and confidence.
Essential Skills
Strong communication, empathy, and active listening.
Knowledge of vaccinology, clinical trial data, and evidence synthesis.
Ability to handle sensitive topics and address vaccine hesitancy.
Coordination and teamwork.