Phone Banking Executive Job in Edubridge Learning Pvt. Ltd. at Bund Garden Road, Pune

Responsibilities and Duties
Role and Responsibilities:

· Handling of inbound calls received from customers enquiring on their account, product or process related information. Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards.
· Consistently demonstrate customer focus while addressing customer, queries and satisfactorily resolve queries and complaints received from customers.
· Revenue generation through cross selling of the Banks products identified for cross-sell. Cross-selling of all products.