Process Associate Jobs in Bangalore - LGD IT Solutions Pvt Ltd
Process Associate
LGD IT Solutions Pvt Ltd
Expired
Posted: 13 Oct 21
Job Description
We from LGD IT Solutions Private limited a BPO and ITES Company located in Whitefield, Bangalore we are looking for Young talented crew for our company to grow together.
Full Job Description
Industry : BPO / Call center
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multitask, set priorities and manage time effectively
Remuneration : ₹15000 to ₹30,000.00 PM (Depends on Candidate Performance)
Schedule: Night shift and ready to join immediately
Full Job Description
Industry : BPO / Call center
Experience: 0 - 3 years
Location: Whitefield, Bangalore
Candidate with prior experience with Excellent Communicative Skills as Customer care executive, call center representative, Customer service representative, Customer care Specialist , Customer support executive.
Responsibilities: Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multitask, set priorities and manage time effectively
Remuneration : ₹15000 to ₹30,000.00 PM (Depends on Candidate Performance)
Schedule: Night shift and ready to join immediately
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1330598
Job Category BPO
Locality Address Whitefield
State Karnataka
Country India
About Company
LGD IT Solutions Pvt Ltd
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