Process Associate Jobs in Bangalore - ReSource Pro
Job Description
Eligibility : Any Graduates
Year of passing : 2014, 2015, 2016 batches
- Experience working in highly variable Back-Office support services/operations (including, but not restricted to, insurance, financial services, mortgage processing, tax etc.) will be an added advantage.
- Ability to independently operate a variety of client systems and performs a range of insurance processing tasks.
- Ability to manage the Proof of Concept (POC) period effectively to on board new clients.
- Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services.
- Ability to analyze documents and follow complex rules.
- Ability to stay focused for an extended period of time.
- Ability to use own initiative for problem solving
- Customer centric and end-customer focused.
- Good Interpersonal Skills & command over English (verbal and written).
- The work is detail-oriented and intense – need to Concentrate and Pay attention to details.
- Ability to manage fairly Complex work, strictly follow instructions and be Process oriented.
- The work we do is unique and each task is different – need to be a quick learner, get trained swiftly on all skills and be able to learn from past errors.
- Ability to independently solve problems, think logically, analyse & make the right decisions.
- Need to be highly quality-conscious as any mistake can have a huge impact on our clients.
Job Particulars
About Company
ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pro’s global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009, the company is renowned for its focus on innovation, service excellence and trusted partnerships, and its unique productivity platform for insurance operations. Approximately 3,000 ReSource Pro employees provide dedicated support to nearly 300 insurance organizations, consistently achieving a +95% client retention rate for over a decade.
