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Process Associate Jobs in Chennai - HARDHAN GLOBAL INC

Process Associate
HARDHAN GLOBAL INC
Other Graduate, BBA/BBM, B.Com
360000 - 430000 Per Year
Process Associate Jobs in Chennai - HARDHAN GLOBAL INC
Last Date 25 Nov 2018

HARDHAN GLOBAL INC - Job Details

Date of posting: 26 Sep 18

RESPONSIBILITIES:

 

·         Making Outbound Calls to prospects in USA / UK / Canada

·         Generating sales leads that develop into new customers

·         Identifying and assessing customers’ needs to achieve satisfaction

·         Build sustainable relationships and trust with customer accounts through open and interactive communication

·         Provide accurate, valid and complete information by using the right methods/tools

·         Meet Individual / Team targets and call handling quotas

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

·         Follow communication procedures, guidelines and policies

·         Take the extra mile to engage customers

 

Requirements:

·         Excellent command over written and spoken English with fluency (NO EXCEPTIONS)

·         Problem solving and analytical skills

·         Communication and interpersonal skills

·         Ability to work in high pressure environment

·         Self motivated, Self disciplined

·         International Call Center experience is required; it will be an added plus

·         Flexibility to work in Night Shifts.

·         Proven Outbound Calling experience or experience in Sales Process

·         Track record of over-achieving quota

·         Strong phone contact handling skills and active listening

·         Familiarity with CRM systems and practices

·         Customer orientation and ability to adapt/respond to different types of characters

·         Ability to multi-task, prioritize, and manage time effectively.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview
Who can apply : Freshers

About HARDHAN GLOBAL INC

Hardhan Global Inc is a service based company that focuses on industries HealthCare, Telecom and Media, Retail and E-commerce, Banking and Financial Services etc. We are also specialized in services like BPO, KPO, IT/ITES, Infrastructure Management and much more. 

Our facilities have specialized systems and connectivity to ensure that the personnel and clients’ needs are catered to. We are totally working for the satisfaction and the needs of our clients and discharge our duty to the fullest satisfaction of our clients.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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HARDHAN GLOBAL INC recruiting Process Associate candidates nearby Chennai.HARDHAN GLOBAL INC vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
HARDHAN GLOBAL INC Company recruits a lot of candidates every year based on the skills Telecaller. The candidates with Other Graduate, BBA/BBM, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Chennai can apply for Process Associate position in HARDHAN GLOBAL INC. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HARDHAN GLOBAL INC recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of HARDHAN GLOBAL INC and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HARDHAN GLOBAL INC and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HARDHAN GLOBAL INC and near your city and get a secured career.