Process Associate Job in Justsee info service pvt ltd at Chennai

Dear Candidate,
Greetings from Just see info Service Pvt Ltd,

Your profile got Shortlisted for an Interview.

Posting of ' Process Associate'

Responsibilities

* Contact potential or existing customers to inform them about a product or service using scripts

* Answer questions about products or the company

* Ask questions to understand customer requirements and close sales

* Direct prospects to the field sales team when needed

* Enter and update customer information in the database

* Take and process orders in an accurate manner

* Handle grievances to preserve the company's reputation

* Go the extra mile to meet sales quota and facilitate future sales

* Keep records of calls and sales and note useful information

Requirements

* Proven experience as telesales representative or other sales/customer service role

* Proven track record of successfully meeting sales quota preferably over the phone

* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

* Ability to learn about products and services and describe/explain them to prospects

* Manageable knowledge of English

* Excellent communication and interpersonal skills

* Cool-tempered and able to handle rejection

* Outstanding negotiation skills with the ability to resolve issues and complaints

Openings: 20

Exp: Fresher to 2 yrs