Process Associate Jobs in Chennai - Mr. Cooper
Job Description
Position: Process Associate Trainee
Criteria:
Interview Process:
Criteria:
- Experienced and freshers are both will be eligible
- 2018/19 arts & science graduates
- No backlogs/arrears
- Immediate joiners only
- Good communication skills
- Interested to work in night shift
Interview Process:
- Group Discussion
- Online test
- Technical Interview
- HR Interview
- Follow instructions, ability to learn and adapt quickly and deliver desired outcome
- Open to feedback and ability to work in a team environment
- Customer first focus with an eye for detail
- Need to deliver consistent results around productivity and quality following client specific guidelines, as per client SLAs & process workflow
- Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any
- Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
- Strict compliance to process workflow as specified by the client
- Complete all mandatory training requirements in a timely manner.
- Identify opportunities for process / Customer service improvement and communicate it to the leadership
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id690636
Job Category BPO
Locality Address
State Tamil Nadu
Country India
About Company
Nationstar Mortgage Services
Mr. Cooper, formerly Nationstar Mortgage (NSM) holdings Inc. was founded in 1994 and is headquartered in the Dallas, Texas, area. Nationstar Holdings consists of Nationstar Mortgage, which provides servicing and originations for homeowners throughout the United States, and Xome, which provides technology and data enhanced solutions to the real estate market and companies engaged in the origination and/or servicing of mortgage loans. As of June 30, 2017, Nationstar employed approximately 7,000 people and is one of the largest mortgage servicers in the United States with a servicing portfolio of approximately $500 billion and more than 3 million customers.In August 2017, Nationstar began doing business as Mr. Cooper.Jobs By Location
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