Process Associate Jobs in Delhi,Gurgaon,Mumbai - Sharons Training & Placement Zone
Process Associate
Sharons Training & Placement Zone
0 Years
10000 - 50000 Monthly
B.Com, BA(Bengali), BCA, BEd, 10th Pass (SSC), 12th Pass (HSE), Upto 9th Std
Expired
Posted: 23 Aug 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education B.Com, BA(Bengali), BCA, BEd, 10th Pass (SSC), 12th Pass (HSE), Upto 9th Std
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id983597
Job Category BPO , BSc/BCA/BBM , Work from Home
Locality Address Dwarka , DLF Cyber City , Andheri East , Andheri West , Mumbai-Others
State Haryana, Maharashtra, Delhi
Country India
About Company
Sharon's Training & Placement Pvt.Ltd. is a leading company for last 7 yrs into all Corporate Trainings and placements PAN India (Entry level to Exit) with more than 300 clientele globally.
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