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Process Associate Jobs in Hyderabad - Genpact

Process Associate

Genpact
experience-icon 0 to 3 Years
salary-icon Not disclosed
Expired

Posted: 13 Apr 21

Job Description

Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worldu2019s biggest brandsu2014and we have fun doing it. Now, weu2019re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us. We are inviting applications for the role of Process Associate, Customer Service- Non-Voice

Weu2019re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities
  • Provide resolution to maintain standards of quality
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
Qualifications we seek in you

Minimum qualifications
  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in English
  • Preferred qualifications
    • Effective probing skills and analyzing / understanding skills
    • Problem solving skills with customer centric approach
    • Must be able to work on a flexible schedule (including weekend shift work) 

    Job Particulars

    Who can apply Freshers and Experienced (0 to 3 Years )
    Hiring Process Face to Face Interview
    Employment Type0
    Job Id1180219
    Job Category BPO
    Locality Address
    State Telangana
    Country India

    About Company

    Genpact
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