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Process Associate Jobs in Hyderabad - Hinduja Global Solutions

Process Associate
Hinduja Global Solutions
2013 - 2018
221000 - 251000 Per Year
Process Associate Jobs in Hyderabad - Hinduja Global Solutions
Last Date 09 Mar 2019
Date of posting: 08 Jan 19

We are hiring for Customer Support Tamil and Same Day Offer.

Job Description

Position Summary

  • Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. 
  • Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. 
  • Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience.
  •  The ability to cross-sell products is also essential. 
  • Demonstrated success in sales and customer service is required
  • Designation: Customer support
  • language Skill set:English / Tamil.
  • Salary: 2.21 LPA to 2.51LPA
  • Job Location : Lakdikapool-Hyderabad
  • Working: 5 Days(rotational shifts&rotational weekoff's)
Education & Experience
  • Graduate / Post Graduate(without any backlogs)
  • Fresher & 50% > 6 months of experience in call centre [immediate Joining Preferred]
Roles and Responsibilities
  • Handling incoming Calls
  • Providing resolution to Customers on Technical queries.
  • Ensure that the required Service Level Agreements are met.
  • Participate in coaching, reviews and training assessments & personnel in conjunction with department managers
Desired Skills and Abilities
  • Excellent Communication skills
  • Language 1 English Proficiency Level- Excellent
  • Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well.
  • Language 2 Any south Indian Language.
  • Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriacies. Handles complex detailed argumentation well.
  • Ability to work under pressure
  • Standards for measuring success

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : MBA,BPO,BSc/BCA/BBM
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Hinduja Global Solutions


Hinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group.[1] Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India. It has presence in about 12 countries including Philippines, USA, UK, Canada, France, Germany, Italy, Netherlands, Mauritius, UAE and Jamaica. In India, it has 68 'delivery centers' including major cities like Bangalore, Chennai, Hyderabad, Mumbai, and growing cities like Mysore, Nagercoil, Durgapur, Siliguri
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Hinduja Global Solutions recruiting Process Associate candidates nearby Hyderabad.Hinduja Global Solutions vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
Hinduja Global Solutions Company recruits a lot of candidates every year based on the skills English Speaking, Telecaller, Voice Support. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, MSc, M Phil / Ph.D, B.Com, MCA are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Hyderabad can apply for Process Associate position in Hinduja Global Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Hinduja Global Solutions recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Hinduja Global Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Hinduja Global Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Hinduja Global Solutions and near your city and get a secured career.