Process Associate Jobs in Jaipur - CLIMAX BPM LIMITED

Process Associate

CLIMAX BPM LIMITED

0 Years

9000 - 16000 Monthly

Expired

Posted: 05 Jan 22

Process Associate

1. Must be Good at Communication (Fluent English only).

2. Shall be good at convincing clients.

3. FRESHER OR CANDIDATE HAVING MAX 2 YEARS' EXPERIENCE.

4. Graduate or Under Graduate.

Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
High energy level