Process Associate Jobs in Jaipur - Infonic Solutions

Process Associate
Infonic Solutions
0.6 to 1 Years
15000 - 20000 Monthly
Infonic Solutions
Last Date 15 Nov 2021
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Infonic Solutions - Job Details

Date of posting: 16 Sep 21

Night Shifts only.

Excellent English verbal and written communication skills are a must-have.


Order Management and Customer Service

  • Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customer’s requirements as indicated in customer documents
  • Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and incorrect status before each order status
  • Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment
  • Analyses, qualifies, and completes Change Order Requests
  • Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met
  • Proactively and promptly updates the customer of any delays in deliveries whether a the revised delivery date is available or not
  • Ensures that the dates own by the order management team are updated and reflective of current order status
  • Facilitates emergency/kick-off meetings with other functional groups and expedites immediately when there are any potential order delays
  • Coordinates with other teams/support to complete the request of customers and communicates effectively with suppliers on customer’s delivery date pull in requests
  • Generates and analyses backlog orders and participate in order backlog review meetings to provide feedback on risks to meet the period’s shipment commitments

Continuous Improvement and Innovation 

  • Participates in the execution of Functional Unit Strategic Initiatives/Programs to improve Key Performance Indicators and support the objectives of the organization.


Education: Bachelor's Degree – B.A., B.Com., B.Sc., M.C.A., BBA, or any other graduate.

Job-Related Experience: 

At least 6 months to 1 year related experience in order management or similar support/functions (Freshers may apply too)

Specific Knowledge:

Intermediate to Advanced MS Office Application – MS Excel

Business systems and tools

Familiarity with Automation Solutions or similar products and services

Excellent English verbal and written communication skills

General understanding of the quote-to-cash processes

Required Competencies:

High sense of the urgency to achieve goals, results-driven, communicates assertively and with tact, willing to learn, works well under pressure, customer-focused, team player.

Annual Salary Package: INR 180000 to INR 240000

US Shift: Night Shift Only

Face Mask, Daily Temperature Check, Hand Wash, Sanitization of all surfaces and doors, Vaccinated Staff

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO , BSc/BCA/BBM
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Experienced (0.6 to 1 Years)
State : Rajasthan
Country : India

About Infonic Solutions

We are helping the company in the backend, operations, and execution. This opening is for the international market, it's a night shift job.
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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Process Associate
B.Com, BA, BBA/BBM, BSc, MCA...
English Speaking, Voice Support

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Infonic Solutions recruiting Process Associate Experienced(0.6 to 1 Years) candidates candidates nearby Jaipur.Infonic Solutions vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
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