Process Associate Jobs in Kolkata - Genpact

Last Date 28 Jun 2021
This Job is Expired

Genpact - Job Details

Date of posting: 28 May 21
Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands\u2014and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for? 

We are inviting applications for the role of Process Associate \u2013 Accounts Receivable 

The AR Specialist will manage collections and account resolution with customers of delinquent accounts, provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts. Responsibilities include, but are not limited to: Responsibilities 
  • Review aging reports and initiate calls to customers with past-due balances to arrange for payment.
  • Track payment status on customer invoices and answer questions regarding problems with their accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Record information about financial status of clients and status of collection efforts.
  • Confer with customers via telephone to determine payment status and reasons for potential overdue payments.
  • Resolve customer complaints and research account discrepancies; analyze receivables data for customers.
  • Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts.
  • Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information.
  • Communicate with the team about the activity of daily operations to meet deadlines efficiently.
  • Daily interaction with outside customers, including follow-up with customers when expected payment has not been received
Qualifications we seek in you! 

Minimum Qualifications
  • Ability to build and maintain effective customer/client relationships
  • Ability to handle through multiple systems and competing priorities
  • Ability to collaborate & negotiate with multiple stakeholders to resolve issues
  • Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communication skills
  • Excellent interpersonal and teamwork skills
  • Strong problem solving and negotiation skills
  • Ability to work under pressure with solution focused attitude
  • Strong organization & attention to details
  • Self-motivated and resourceful
  • Strong cultural awareness
Preferred qualifications 
  • Bachelor's Degree and/or High School Diploma
  • Business to Business Commercial Collections experience
  • Strong Excel & Analytical skills 

Job Summary

Job Type : Internship / Projects
Job Role : BPO / Telecaller
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )
Country : India

About Genpact

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Genpact recruiting Process Associate Experienced(0 to 3 yrs) candidates candidates nearby Kolkata.Genpact vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
Genpact Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Kolkata can apply for Process Associate position in Genpact. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Genpact recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Genpact and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Genpact and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Genpact and near your city and get a secured career.