Process Associate Jobs in Noida - InterGlobe Technologies

Process Associate
InterGlobe Technologies
Expired
Posted: 02 Jan 18
Job Description
Looking for Process Associate
Job Description:
- Deliver high standard of customer service for travel domain clients .
- To be able to upsell & cross sell travel related services like Air, hotels, car hire, packages & attractions keeping in mind various SLA’s like quality, abandon%, AHT, sales conversion & efficient customer service.
- Also to be able to respond to customer service inquiries via phone and e- mail.
- To be able to deal with customers and meet customer requirements, Handle calls and emails.
Candidate Profile:
- Candidate should be ready to work in 24*7(Rotational Shifts)
- Education qualification: Graduate in any discipline or BE/ BTech (Less than 65% in Highest)
- Language: Should be fluent in spoken and written English
- Minimum work experience: Fresher can also apply
- Specialized skills required (Travel): Travel diploma /certificate/ degree and/or work experience of any Global Distribution System (Amadeus, Galileo, etc.)
- Specialized Skills Required (Non Travel): Good Communication Skills with Customer Service skills, any experience in BPO will be an added advantage
- Age: 18-30 Years
Job Particulars
Role bpo telecaller
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id371880
Job Category BPO
Locality Address
State Uttar Pradesh
Country India
About Company
InterGlobe Technologies (IGT) is a global travel domain expert providing travel technology and BPM services that help maximize business performance for its customers
IGT is part of InterGlobe Enterprises, one of India's largest travel conglomerates. With its 11 state-of-the-art delivery centers and worldwide operational presence, IGT boasts of a talent pool of over 7,000 travel industry experts.
InterGlobe Enterprises recognized as one of the '25 Best Companies to Work for in India' for the 8th consecutive time, by Great Place to Work Institute.
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