Process Associate Jobs in Pondicherry - Eximio Services and Solutions Private Limited

Process Associate
Eximio Services and Solutions Private Limited
15000 - 30000 Monthly
Eximio Services and Solutions Private Limited
Last Date 08 Dec 2020
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Eximio Services and Solutions Private Limited - Job Details

Date of posting: 09 Oct 20
Job description

Roles and Responsibilities

  • Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
  • Building lasting relationships with clients and other call center team members based on trust and reliability
  • Utilizing software, databases, scripts, and tools appropriately
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs
  • Taking part in training and other learning opportunities to expand knowledge of company and position
  • Adhering to all company policies and procedures

Desired Candidate Profile

  • Excellent Communication skills with strong command on English Language.
  • Ability to multitask, manage time and prioritize
  • Good data entry and typing skills
  • Good computer skills
  • Ability to ask prying questions and diffuse tense situations
  • Strong time management and decision making skills
  • Comfortable working for Night Shift

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO,BSc/BCA/BBM
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Eximio Services and Solutions Private Limited

Eximio is a digital transformation agency and an offshore delivery partner offering strategic consulting, creative designing and also cutting-edge development. We bring in advanced standards, engineer the evolution of your existing business model and give a worldwide presence. We follow Agile methodology that ensures solutions for requirements, that evolves as a result of close collaboration with an explicit workflow, adjustments can be made to timelines and budgets. We provide revolutionary solutions to ease the workload and thrive in the highly competitive market.

Our core management team has a rich Product & Service development heritage. We offer innovative solutions, consulting, Digital transformation, Application management and Data solutions & Analytics. As we all know we are in the customer centric era, Outstanding Customer service is really essential to build our brand value and getting loyal customers. We are aligned to provide unique value in every step. The roadmaps and frameworks are directly based on the insights of our customers.

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Voice Process Associate
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D...
B.Com, BBA/BBM, BCA, BEd, BSc...

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Eximio Services and Solutions Private Limited recruiting Process Associate candidates nearby Pondicherry.Eximio Services and Solutions Private Limited vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
Eximio Services and Solutions Private Limited Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The candidates nearby Pondicherry can apply for Process Associate position in Eximio Services and Solutions Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Eximio Services and Solutions Private Limited recruitment, candidates are mostly chosen for the department of BPO / Telecaller . To learn more about the current jobs and other details, it is better to go through official site of Eximio Services and Solutions Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Eximio Services and Solutions Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Eximio Services and Solutions Private Limited and near your city and get a secured career.