Process Associate Jobs Opening in Campaign Burst at Ambattur, Chennai

Process Details:

Process: International Semi Voice and Voice process – Outbound

Shift Timing: 6:30pm -4:30am IST (Night Shift) Monday to Friday

Job Title: Process Associate

Location: Chennai

Salary: 11000 to 15000 + Attendance Bonus

Job Description:

Build sustainable relationships of trust through open and interactive communication

Maintain records of customer interactions, customer accounts

Listening to calls to learn about and address the customers needs, complaints, or other issues with products or services

Responding efficiently and accurately to callers, and ensuring that the customers feel supported and valued

Engaging in active listening with callers, confirming or clarifying information as needed

Utilizing software, databases, scripts, and tools appropriately

Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.

Making sales or recommendations for products or services that may better suit client needs

Taking part in training and other learning opportunities to expand knowledge of company and position

1. What are the job requirements to apply for this Process Associate job position?
   
   • Ans: A candidate must have a minimum of fresher as an Process Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Process Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Process Associate position?
   
   • Ans: There are immediate 1 job openings for Process Associate in our Organisation.