Process Associate Jobs Opening in Cogenthub Pvt. Ltd. at Salt Lake, Kolkata
- Handle customer's outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
PF and ESI
More information about this Process Associate Job
Please go through the below FAQs to get all answers related to the given Process Associate job
- What are the job requirements to apply for this Process Associate job position?
- Ans: A candidate must have a minimum of fresher as an Process Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 16000 Monthly. The Salary will depend on the interview. This Process Associate is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Process Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Process Associate position?
- Ans: There are immediate 1 job openings for Process Associate in our Organisation.
Businesses encounter several challenges during their lifecycle. At CogentHub, we help to address these hurdles by contributing unparalleled services in management consulting. We harness the most advanced technology towards delivering a delightful experience for your customers. CogentHub achieves excellence by deploying immaculately planned operations without any compromise.
CogentHub presents a wide array of services ranging from front-office management, knowledge services, integrated BPO and back-office management. We continue to service clients in the Retail, Telecom, Finance, Utilities, Healthcare and Travel industries. We have thoughtfully created a passionate group of professionals that prides itself in delivering objectives set out by you. This team subscribes itself to your thought process and goals and endeavours to effectively fuel your business growth.