Process Associate Jobs Opening in Techopps software solutions at Anantapur, Guntur, Kurnool
Job Description
Introduction
We are looking for a dedicated, detail-oriented, and efficient Process Associate to join our team. The role primarily involves managing day-to-day business operations, processing data, supporting clients, and ensuring smooth workflow within the assigned process. A Process Associate acts as a crucial link between different teams, departments, and customers, ensuring that business objectives are met effectively and efficiently.
This position is ideal for individuals who are organized, analytical, and result-driven with a strong focus on accuracy and quality.
Key Responsibilities
1. Process Management
-
Handle day-to-day operational tasks as per defined Standard Operating Procedures (SOPs).
-
Accurately process, validate, and verify data based on client or business requirements.
-
Ensure timely execution of assigned activities without errors.
-
Maintain and update records in internal systems or databases.
-
Perform routine quality checks to ensure data consistency and accuracy.
2. Client & Stakeholder Support
-
Act as a point of contact for clients, vendors, and internal departments regarding process-related queries.
-
Respond promptly to customer inquiries via email, calls, or ticketing systems.
-
Ensure high levels of customer satisfaction by providing accurate and timely solutions.
-
Collaborate with senior team members to resolve escalations and service issues.
3. Reporting & Documentation
-
Prepare daily, weekly, and monthly reports related to process performance.
-
Document process updates, changes, and improvements for easy reference.
-
Ensure proper filing and management of critical business documents.
-
Present data and insights to team leaders and management when required.
4. Process Improvement & Quality Control
-
Identify gaps and inefficiencies in the process and suggest improvements.
-
Assist in streamlining workflows to enhance operational efficiency.
-
Participate in internal audits and ensure compliance with company policies.
-
Maintain a high level of accuracy while processing sensitive data.
5. Cross-Functional Coordination
-
Work closely with other departments like Operations, HR, Finance, Sales, and IT to ensure smooth process execution.
-
Coordinate with team members to ensure that deliverables are met within defined timelines.
-
Support training initiatives for new employees on process-related tasks and tools.
Required Skills & Competencies
Technical Skills
-
Proficiency in MS Office tools (Excel, Word, PowerPoint) and data entry operations.
-
Experience in working with CRM tools, ERP systems, or process management software is an advantage.
-
Ability to prepare accurate reports, dashboards, and presentations.
-
Knowledge of basic data analysis techniques to track performance and identify trends.
Soft Skills
-
Excellent communication skills (written and verbal) for effective coordination.
-
Attention to detail with a strong focus on data accuracy.
-
Time management and organizational abilities to handle multiple tasks.
-
Strong problem-solving and analytical thinking to handle process-related issues.
-
Ability to work in a team-oriented environment while also being capable of working independently.
-
Adaptability to learn new systems, tools, and processes quickly.
Educational Qualifications
-
Minimum Qualification: Bachelor’s Degree in Commerce, Business Administration, Arts, Science, or related fields.
-
Preferred Qualification: Diploma or certification in Business Process Management or related areas.
More information about this Process Associate Job
Please go through the below FAQs to get all answers related to the given Process Associate job
- What are the job requirements to apply for this Process Associate job position?
- Ans: A candidate must have a minimum of fresher as an Process Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Process Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Process Associate position?
- Ans: There are immediate 1 job openings for Process Associate in our Organisation.
Job Particulars
About Company
WE WILL PLACE IN MNC COMPANIES HYDERABAD, VISAKHAPATNAMHIRING IS GOING ON
