Process Associate Jobs Opening in Tekcrewz Infotech at Ambattur, Chennai
Job Description
US Process associates
We are looking for a dedicated and customer-focused Non-Voice to handle customer interactions efficiently through calls, emails, and chat support. The candidate will be responsible for resolving queries, providing accurate information, and ensuring excellent customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information about products/services to customers.
- Respond to customer queries through email or chat for non-voice processes.
- Maintain customer records and update CRM systems regularly.
- Resolve customer complaints with patience and problem-solving skills.
- Follow communication scripts and company guidelines.
- Achieve daily and monthly call targets.
- Collaborate with team members to improve service quality.
Required Skills:
- Good oral and written communication skills.
- Strong listening and customer-handling skills.
- Basic computer knowledge (MS Office, typing, email drafting).
- Ability to handle multiple tasks efficiently.
- Positive attitude and willingness to learn.
- Time management and problem-solving abilities.
Qualifications:
- Only BBA and BCOM candidates are preferred.
- Freshers candidates are welcome.
- Candidates with Career gap is also accepted.
Working Conditions:
- Rotational shifts (Morning / Night) are allowed.
- Only work from office policy is followed.
Job Type: Full-time
More information about this Process Associate Job
Please go through the below FAQs to get all answers related to the given Process Associate job
- What are the job requirements to apply for this Process Associate job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Process Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Process Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Process Associate position?
- Ans: There are immediate 1 job openings for Process Associate in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2818890
Job Category BPO , BSc/BCA/BBM
Locality Address Ambattur
State Tamil Nadu
Country India
About Company
Jobs:
Tekcrewz Infotech recruiting Process Associate Experienced(0 to 0.6 Years) candidates candidates nearby Chennai.Tekcrewz Infotech vacancies for Process Associate is recruited through Written-test, Face to Face Interview etc.
Tekcrewz Infotech Company recruits a lot of Experienced(0 to 0.6 Years) candidates candidates every year based on the skills . The candidates with B.Com(Economics, General), BBA/BBM are selected to full fill the vacancies in bpo-telecaller job field. The candidates nearby Chennai can apply for Process Associate position in Tekcrewz Infotech
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