Process Associate / Non Voice / Email Chat / Chat Support / Live chat / Customer Support / Technical support Jobs in Bangalore - Black And White Business Solutions

Hi Dear Applicant, 

Salary : - EXP - 25K to 35K+ inc
Openings :
TSR / CSR (Non-Voice Process / Email Chat Support) 

1. Customer Support - Email Chat / Chat Process
2. Technical Support - Technical Chat / Live Chat / Web Chat

• Prepare requests for rollout

• Prioritize change requests

• Create rollout plans for changes requests

• Coordinate the implementation process

• Keep track of request and make sure they are implemented as planned

• Participate in incident handling concerning technical issues/server issues through chat support 
  

• Microsoft environment knowledge (Server).

• Have some level of technical understanding of the products building up a desktop service 

Skills Required :

• Should be flexible with rotational Shifts

• Manageable or Good English Communication Skills

• Experience in BPO (1-5yrs) can apply

Venue :

• Black and White Business Solutions Pvt Ltd,

#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
Contact Details :

• HR - Lavanya
  

• Phone -
  

• Send you Resume Email Id - Days - Monday to Saturday

• Timings - 9: 30 am to 2:00 pm

Documents Required : 
Fresher :

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Card ID

Experience :

• Previous Companies Offer letter / relieving letter / one-month payslips

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************