Process Associate recruitment at ADJIA Technologies Pvt Ltd, Ahmedabad
Job Description
- Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
- Gather customer’s information and determine the issue by evaluating and analysing the symptoms;
- Research required information using available resources;
- Follow standard processes and procedures;
- Identify and escalate priority issues per Client specifications;
- accurately process and record call transactions using a computer and designated tracking software;
- Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id158974
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Gujarat
Country India
About Company
ADJIA Technologies Pvt. Ltd. endeavour to be the premier and preferred provider of Technology Enabled and Business Process Outsourcing services in our chosen markets.
Our goal is to become a “prime performer in the global Internet market place as far as quality Development, BPM and Technical Support solutions are concerned“.
We constantly try to create more value for our clients thus enabling them to compete with their rivals with an edge.
We strive to help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
Our goal is to become a “prime performer in the global Internet market place as far as quality Development, BPM and Technical Support solutions are concerned“.
We constantly try to create more value for our clients thus enabling them to compete with their rivals with an edge.
We strive to help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
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