Process Executive Jobs Opening in Alphanum Global Integrated Solutions at Thaltej, Ahmedabad

Process Executive

Alphanum Global Integrated Solutions

0 Years

Not disclosed

Expired

Posted: 13 Dec 24

Job Description

Job Description: Urgently hiring basis

Objective: We are looking for a dedicated and detail-oriented Process Executive (Non-Voice) to handle operations, ensuring accuracy, efficiency, and timely completion of tasks. The ideal candidate will possess strong typing skills, excellent written communication, and a customer-centric approach to delivering quality service.

Key Responsibilities

1. Handle customer queries and requests through chat, email, or other written communication platforms.

2. Perform data entry, record maintenance, and documentation with high accuracy.

3. Resolve customer concerns by providing accurate and timely information.

4. Collaborate with team members to meet project deadlines and achieve quality benchmarks.

5. Process and update customer accounts and ensure all data is current and accurate.

6. Identify and escalate complex issues to relevant departments for resolution.

7. Maintain confidentiality of customer and company information.

Skills required:

1. Typing Skills:

• Speed: Minimum 35 WPM (or higher depending on the requirement).

• Accuracy: 90% of accuracy level.

2. Computer Proficiency:

• Knowledge of MS Office Suite (Excel, Word, Outlook).

3. Email/Chat Etiquette

4. Data Entry and Management

5. Written Communication Skills

6. Problem-Solving and Analytical Thinking

7. Attention to Detail

8. Team collaboration

9. Time Management & Organizational skills.

Timing :

9:15 AM to 6:30 PM(10 position)

6:45 PM to 11:15 PM (10 position)

Working days: Monday to Saturday (Only Sunday off)

More information about this Process Executive Job

Please go through the below FAQs to get all answers related to the given Process Executive job

What are the job requirements to apply for this Process Executive job position?
- Ans: A candidate must have a minimum of fresher as an Process Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Process Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Process Executive position?
- Ans: There are immediate 1 job openings for Process Executive in our Organisation.