Process Executive Jobs Opening in Planet Education Chennai at Nungambakkam, Chennai
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Process Executive Job
Please go through the below FAQs to get all answers related to the given Process Executive job
- What are the job requirements to apply for this Process Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Process Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BDS, BSc, CS, BFA, BSW, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Process Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Process Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Process Executive position?
- Ans: There are immediate 1 job openings for Process Executive in our Organisation.
Job Particulars
About Company
With over 20 years of experience in the Education industry, 22 offices in India and 25 offices globally, representing over 350 universities all over the world and with it’s official headquarters in Australia and head office in Sydney, Planet Education brings to you a one stop destination for all your ‘study abroad’ needs.
From expert counseling to detailed coaching, we have it all!
We aim to understand your aspirations to the best of our abilities so as to ensure that we present the right path before you and make it easier for you to make a decision. We are here to guide you through all the steps, which include; picking the right course, country and university with you and helping you through the entire application and visa process. Each student is just as important to us and we believe that it is our attentive service and through research that sets us apart.