Process Executive - Malayalam Voice Process Jobs Opening in Solversindia at R S Puram, Coimbatore
Process Executive - Malayalam Voice Process
Job Description
Role: Process Executive - Malayalam Voice Process
Preferred: Malayalam-speaking candidates
Key Skills:
Fluent in Malayalam & Basic English
Customer Handling & Communication
Problem-Solving & Active Listening
Basic Computer Skills
Immediate joining! If interested, DM or send your resume to us
Key Responsibilities
1. Customer Interaction & Support
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Handle incoming and outgoing calls in Malayalam to assist customers.
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Provide information about products, services, and policies.
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Resolve customer queries, complaints, and issues effectively.
2. Call Handling & Documentation
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Maintain call logs, records, and feedback in the system.
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Follow scripts and standard procedures while handling customer interactions.
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Ensure customer details are accurately updated in CRM software.
3. Problem Resolution & Escalation
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Identify customer concerns and provide appropriate solutions.
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Escalate complex issues to senior executives or technical teams when required.
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Follow up with customers to ensure query resolution and satisfaction.
4. Quality & Compliance
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Adhere to company policies, call handling protocols, and service standards.
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Maintain confidentiality of customer data and follow compliance guidelines.
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Work towards achieving call quality, response time, and resolution targets.
More information about this Process Executive - Malayalam Voice Process Job
Please go through the below FAQs to get all answers related to the given Process Executive - Malayalam Voice Process job
- What are the job requirements to apply for this Process Executive - Malayalam Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Process Executive - Malayalam Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 14500 Monthly. The Salary will depend on the interview. This Process Executive - Malayalam Voice Process is a Full Time in Coimbatore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Process Executive - Malayalam Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Process Executive - Malayalam Voice Process position?
- Ans: There are immediate 1 job openings for Process Executive - Malayalam Voice Process in our Organisation.
