Process Manager Jobs Opening in For a Client of TeamLease Digital at Hyderabad
FEATURED JOBProcess Manager
Job Description
Responsible for team or function’s strategic plan and its implementation,
operational delivery, effective controls and strategic partnership with key
stakeholders.
Key responsibilities:
As Business Leader:
Implements the functional strategic plan by setting operational
strategy and team’s objectives
Has primary ownership for the service delivery as per the agreed
volumes and quality including GBO part of the processes
Ensures and sets standards for business partnership with his/her
OpCos and within HK Krakow
Assesses and mitigate operational risk and act as escalation point
for TLs to drive issue resolution
Builds internal control mind-set and embed internal controls into
processes so controls are designed and executed effectively and any
deficiency is mitigated
Responsible for team/ function’s budget planning and proactively
controls actual costs vs. budget
Plans rightsizing of the team compared with business requirement
Builds CPI mind-set by challenging the status quo to look for most
efficient ways of working
Is Aaccountable for the key projects and initiatives for the function
As People Leader:
Is a role model and ensures people leadership standards
Secures effective team structure and clarify roles & responsibilities
inc. back up structure
Recruits talents for leadership roles and secures their effective on-
boarding
Reviews performance regularly; provide ongoing feedback to teams
and individuals addressing under performs and recognizing best
Created: Oct 2016
Final / Draft
Version: 1.0
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people and teams
Plans succession, develop best people in the pipeline, provide
coaching and mentoring
Cascades information effectively and acts as a connector to
Management for Employees
Budget responsibilities : yes
Number of direct
reports:
5-15
2. Business context
Reports to : Junior and Process Managers to Senior Process Manager
Senior Process Manager to HK Director
Key contacts (roles):
HO, OpCo Mgmnt team, HK Leadership team;
5. Position profile
Qualifications: Master’s degree in Finance/Accounting/General Management
Experience / skills
required:
Must have:
Fluency in English, additional European language is a plus
Excellent communication and presentation skills
Strong drive and ownership to deliver best in class services
Ability to manage challenging stakeholders’ relationships in
dynamic and complex process environment
Ability to develop and coach current and future people leaders
Nice to have:
CIMA, ACCA or adequate certification
Per levels:
Junior Process Manager
At least 5 years of experience in Finance/Accounting
At least 3 years of experience in people leader job
Successful career record as experienced and mature people leader
as Team Leader
May require support and coaching to develop strategic perspective
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Process Manager
At least 5 years of experience in Finance/Accounting
At least 3 years of experience in people leader job including
min 1 year of experience as managing TLs/managers (2nd level)
Successful career record as experienced and mature people leader
Fully independent business and people leader able to cope with
complex process or people related issues
Partner for Senior Process Manager to define and implement
strategic functional plan
Support onboarding new Junior Process Managers to the role
On request acts as Senior Process Manager back up
Senior Process Manager
At least 5 years of experience in Finance/Accounting
At least 3 years of experience in senior people leader job as
managing TLs/managers (2nd level)
Successful career record as experienced and mature people leader
Proven successful track in management (process, people, function)
Develops and implements strategic plan for the whole function
Acts as strategic counterpart for global process owners and OpCo’s
