Job Description
PROCESS SPECIALIST
1 - 4 Years
Bengaluru, Chennai
Qualifications: Bcom/BBA/BA
The Value You Deliver
- Processing monetary and non-monetary transactions for assigned clients/transactions.
- Managing inventory, ensuring all items are processed and\or resolved in a time. Supports business in ensuring positive audit results
- Complies with all Client policies, procedures, and Federal/State/Local regulations and escalates issues to the Work Leader and\or Manager
- Monitoring individual work queues, ensure work items are resolved within specified time frames & SLA's are met.
- Performing research on all processing irregularities and driving issues to resolution
- Coordinating with Systems team to address all identified system bugs.
- Work proactively with internal and external stakeholders to ensure client satisfaction
- Interacting with the internal and external clients to streamline process and ease plan administration for our clients.
- Updating of plan specific procedures periodically. Training back up associates and Recommending continuous improvements in work flow efficiency.
The Skills that are Key to this role
- Technical / Behavioral
- Ability to process multi type of transactions of all complexities.
- Strong inter personal & communication skills
- Ability to multi-task and collaborate within broader teams
- Strong orientation to details & comprehension skills.
- Ability to identify, analyze and communicate any risk
- Demonstrate creativity & innovation.
The skills that is good to have for this role
- Ability to adapt to a rapidly changing environment and manage crisis.
- Ability to work on new operations systems/tools. Hands on experience using MS-office tools
- Experience in financial services industry
- Critical thinking and problem solving skills
- Self-learner
Job Particulars
Role others
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id930431
Job Category BSc/BCA/BBM , 1 to 3 Yr Exp
Locality Address
State Tamil Nadu
Country India
About Company
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