Product Consultant And Brand Voice Jobs Opening in Newtech India at Yeshwantpur, Bangalore
Job Description
Key Responsibilities:
1. Product Consultation and Customer Engagement:
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Provide expert guidance to customers by explaining product features, benefits, use cases, and comparisons to help them make informed purchasing decisions.
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Engage with potential customers on live chat, social media, email, forums, and other platforms to respond to inquiries in real-time.
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Understand the pain points, preferences, and needs of the customer to offer personalized product recommendations.
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Follow up with customers post-engagement to ensure satisfaction and build long-term relationships.
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Maintain an up-to-date knowledge of all products, new releases, and updates to provide accurate information at all times.
2. Brand Voice & Communication:
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Serve as the voice of the brand on digital platforms, ensuring consistency in tone, language, and style across all touchpoints.
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Develop engaging responses and content that reflect the brand’s personality and values, whether on social media, support channels, or in product discussions.
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Monitor brand mentions across platforms and respond appropriately, ensuring all public communication supports a positive brand image.
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Translate technical product details into easy-to-understand messaging that resonates with the target audience.
3. Social Media Presence & Influence:
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Actively participate in brand-related discussions on social media platforms (Instagram, Facebook, LinkedIn, Twitter, YouTube, Reddit, etc.).
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Generate interest and leads by engaging authentically with followers, influencers, and relevant communities.
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Collaborate with the marketing team to run social media campaigns that highlight product features and user benefits.
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Identify user-generated content and engage with creators to build community trust and credibility.
4. Content Contribution and Messaging:
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Collaborate with the content and marketing teams to develop FAQs, knowledge base articles, product videos, social media posts, and promotional material.
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Create short-form product content (e.g., tips, how-to videos, testimonials, product highlight stories) that educate and engage customers.
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Provide insights and feedback from customer interactions to help shape future content strategies and product messaging.
5. Cross-Functional Collaboration:
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Work closely with product managers, marketing, sales, and customer service to ensure aligned messaging and accurate product positioning.
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Share real-time customer feedback with the product team to contribute to product improvement, feature prioritization, and development planning.
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Participate in brainstorming sessions for marketing campaigns, product launches, and branding initiatives.
6. Customer Insight & Reporting:
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Track and report on customer inquiries, product feedback, frequently asked questions, and social engagement data.
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Use insights from interactions to suggest improvements in the product experience, messaging, or customer support processes.
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Monitor competitor activity and industry trends to keep the brand’s voice relevant and competitive.
More information about this Product Consultant and Brand Voice Job
Please go through the below FAQs to get all answers related to the given Product Consultant and Brand Voice job
- What are the job requirements to apply for this Product Consultant and Brand Voice job position?
- Ans: A candidate must have a minimum of fresher as an Product Consultant and Brand Voice
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 15000 Monthly. The Salary will depend on the interview. This Product Consultant and Brand Voice is a Part Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Product Consultant and Brand Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Product Consultant and Brand Voice position?
- Ans: There are immediate 1 job openings for Product Consultant and Brand Voice in our Organisation.
Job Particulars
About Company
Newtech India is a well-established Indian manufacturing company, founded in 1984, specializing in printing, signage, and customized branding solutions. With decades of experience in design and fabrication, the company has carved a strong niche in both commercial and residential product lines.
