Product Support Engineer Jobs in Bangalore - Talisma Corporation Private Limited
Job Description
Eligibility:
- Bachelor's degree or higher in CS, or IT with 60% in academics.
Key Responsibilities:
- Use SQL for creating queries and troubleshooting stored procedures.
- Utilize SQL profiler to identify root cause.
- Escalate cases when needed to Development and/or Level II or Level III Analysts for a resolution.
- Document issues and their resolutions for future issues of the same nature.
- If escalated to the Senior Analyst level, the Support Analyst I follow up on the issue for resolution and documentation.
- A thorough knowledge of business practices in order to understand how the process of Higher Education industry workflow in student life cycle management.
- Responsible for communicating to customers in non-technical and polite terms, how reports or data are being managed.
- Work as a team with resources across different locations.
- Work across disciplines and departments to solve complex problems.
- Successfully lead remote online sessions for troubleshooting customer issues.
Technical Skills Required:
- Knowledge on Microsoft SQL Server and be able to write SQL queries as well as troubleshooting database issues.
- Knowledge of Windows technologies.
- Knowledge of database programming using Microsoft SQL Server.
- Individuals should be ready to work on Sql Support project.
- Should have good SQL knowledge
- Candidates should have very good communication
Salary : Up to 3 LPA
Work Location - Bangalore ( Candidates should be ready to travel Span India based on project need)
Job Particulars
Role others
Education BCA, BE/B.Tech(Computer Science & Engineering (CSE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT)), BSc(Computer Science, Information Technology), MCA
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id878924
Job Category BSc/BCA/BBM
Locality Address
State Karnataka
Country India
About Company
A wholly owned subsidiary of Campus Management Corp., is the leading provider of Digital Customer Engagement Platform for a wide range of industries.
Talisma solutions enable organizations to deliver an exceptional customer experience on a global scale across engagement channels and interactions. The company serves a variety of industries through its wide range of vertical specific solutions and delivers a combination of advisory / consulting and support services.
Talisma is present in over 30 countries with a direct presence in India, UK, Brazil, and the United States
Jobs By Location
Bangalore
Kolkata
Delhi
Gurgaon
Hyderabad
Noida
Mumbai
Ahmedabad
Chennai
Pune
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
