Product Support Engineer Job in Venera Technologies Pvt Ltd at Noida

Product Support Engineer

Venera Technologies Pvt Ltd

0 Years

Not disclosed

Expired

Posted: 19 Jul 19

Job Description

Troubleshoot issues reported by global customers and prospects.
Follow-up with customers and internalteams until ticket gets resolved.
Helping customers with their technical queries during pre-sales and post-sales.
Document and track issues to closure through the helpdesk.
Preserve important inputs in repository taken from customer cases and update them an in a knowledge base.
Update/maintain Application documentation.
Pre-release (UAT) testing of Application.
Conduct product assessment activities such as performance tests.
Monitor the Cloud services and maintain the upkeep of all Cloud system
Technical Skills- Strong verbal and written communication skills.
Good command on English is required.

Job Particulars

Role engineer core non it

Education BE/B.Tech, MCA, ME/M.Tech

Who can apply Freshers

Hiring Process Written-test, Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id655695

Job Category Core Technical

SkillsSoftware Testing AWS

Locality Address

State Uttar Pradesh

Country India

About Company

Venera is a front runner in working on new media technologies. We were among the first companies in the world to offer H.264 based video analysis solution. Our workforce gets opportunities to work on the latest technologies, be it upcoming CODECs and file formats, Blu-ray or 3D. As a technology visionary company, we believe in investing our resources to create media processing technologies of the future. Our employees are working on products that are changing the way media is analyzed or delivered. Our culture fosters growth for talented and motivated team players. We invite you to explore opportunities with us and see what your future may have to offer you.

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