ad

Product Support Engineering Jobs in Bangalore - Salesken

CW
Product Support Engineering
Salesken
Other Course, BE/B.Tech
Salesken
Last Date 30 Apr 2021
Apply Now

Salesken - Job Details

Date of posting: 01 Apr 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Troubleshooting any issues related to the Salesken platform
2. Diagnosing and troubleshooting technical issues, including account setup and network issues
3. Providing L1 and L2 support
4. Asking customers targeted questions to quickly understand the root of the problem
5. Engage clients through a series of actions, either via phone, email or chat, until they have solved a technical issue
6. Escalating unresolved issues to appropriate internal teams
7. Providing prompt and accurate feedback to customers
8. Referring to internal database or external resources to provide accurate tech solutions
9. Ensuring all issues are properly logged
10. Prioritizing and managing several open issues at one time
11. Following up with clients to ensure their queries are resolved
12. Preparing accurate and timely reports
Skill(s) required
  • SQL
  • Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 30th Mar'21 and 4th May'21

    3. are available for duration of 3 months

    4. have relevant skills and interests

    Other requirements

    1. Should have experience in SQL, HTML, CSS

    2. Should have knowledge in VOIP

    Perks
  • Certificate
  • Flexible work hours
  • Informal dress code
  • 5 days a week
  • Free snacks & beverages
  • Number of openings
    5

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Job Category : IT/Software
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Salesken

    About Salesken
    Salesken is building a revolutionary AI-based assistant to transform how sales conversations are conducted. The product gives you incredible insights into the last mile of customer-salesperson interactions. Here, you will get to work on the latest tech in AI, including deep neural networks, advanced speech-to-text engines, NLP, machine learning, and cutting-edge UI technologies. The approach we use to this is unique and we are currently the only AI company in the world that is working on this level of sales conversation analysis in such a deep manner. Salesken is led by alumni from IIT and IIMs and backed by Sequoia, the world's top VC. It's a young, vibrant, and strong team where the focus is purely on individuals championing the next level of product innovation and building a world-beating SaaS product out of India in the world.
    Apply Now
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
    Web Development
    BCA, BE/B.Tech, Other Course
    Web Development
    BE/B.Tech, Other Course
    Software Development
    BE/B.Tech, Other Course

    People who view this job also look for jobs with following keywords

    Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
    Start your preparation now with P3 and increase your success probabiltiy.

    Need a Institute/Coaching Class?

    IT Courses / Govt Exam Preparation

    Higher Studies / Studies Abroad

    Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

    Salesken recruiting Product Support Engineering candidates nearby Bangalore.Salesken vacancies for Product Support Engineering is recruited through Written-test, Face to Face Interview etc.
    Salesken Company recruits a lot of candidates every year based on the skills . The candidates with Other Course, BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Bangalore can apply for Product Support Engineering position in Salesken. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Salesken recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Salesken and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Salesken and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Salesken and near your city and get a secured career.