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· Support and IT related tasks with handling 24X7 need attitude.
· System Monitoring
· Looking into Technical and non-technical product-related work and issues.
· Ability to prioritize work according to severity and urgency.
· Work under redirection from Senior team members and Manager.
· Day-to-day co-ordination with multiple teams and clients for Operational Issues.
· Tracking items as required.
· Execute various support process.
· Initiate, define and implement various support automation activities including writing scripts.
· Oral, written & presentation skills in English a must.
· Logical mindset for the task list.
· Should have professional ethics.
· Ability to work independently and also should be a good team player.
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