Program Coordinator / Technical Consultant / Inside sales Manager Jobs in Bangalore - Edureka
Non Technical Consultant
Edureka
Expired
Posted: 21 Nov 20
Job Description
Job Designation :Non Technical Consultant
Roles & Responsibilities :
- Ensure smooth customer follow ups.
- Ensure customer queries are understood and corrective action is taken to resolve queries.
- Ensure that all the customer support systems are up to date.
- Perform root cause analysis and suggest preventive measures.
- 0 - 2 years of experience in customer handling
- Excellent written and Communication skills
- Strong process orientation
- Strong customer focus
- Technical Skills required: Microsoft Excel would be an added advantage
- Reporting To: Head of Operations
- Working days: 5 Days
- Working hours: 15 Days Rotational US/UK shifts
- CTC: 2.4 L
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id762005
Job Category Work from Home
Locality Address
State Karnataka
Country India
About Company
There are countless online education marketplaces on the internet. And there’s us. We are not the biggest. We are not the cheapest. But we are the fastest growing. We have the highest course completion rate in the industry.
And the reason is, we don’t give up. When a student commits to a course, we commit to the student. We are not going to sugar coat it - we will make you complete, come what may. You may not have given much thought to what you are signing up for, but we believe you are signing up for knowledge that is useful and complete. And what we do, we do to make that belief a reality. We are ridiculously committed to our students. Be it constant reminders, relentless masters or 24 x 7 online support - we will absolutely make sure that you run out of excuses to not complete the course.
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