Project Coordinator Supervisor Jobs in Pune - Epiq

Project Coordinator Supervisor

Epiq

0 to 3 Years

Not disclosed

Expired

Posted: 24 Jul 20

Job Description

It's fun to work at a company where people truly believe in what they are doing!

Job Description

PC Manager Position Summary:

The PC Manager assists with the monitoring of the Project Coordinator team workflows and processes to ensure the prompt, efficient and accurate movement of work through the Client Services department. The PC Manager will also assist in the training and development of Project Coordinators and serve as a mentor for the team.

The PC Manager Will

Job Description Details:

Proactively assist Company Management in achieving mission, vision and objectives for the Company.
Assist with the orientation and training of new team members.
Monitor teamwork processes to ensure client satisfaction, while looking for potential process improvements and coaching opportunities within the team.
Monitor internal communications and be able to assist in coordinating effective workflows.
Investigate errors, anomalies, and other problems for identification and future prevention.
Various team reporting.
Multi-task to handle different job requirements.

Engagement And Commitment

Act as an advocate for the Client Services team processes and workflows seeking gaps and opportunities to improve them.
Ask questions, engage the right people and strive to meet our client's expectations.
Maintain a service-oriented mentality at all times. Partner with other departments as our clients.

Required Knowledge, Skills, And Abilities

Experience working under tight deadlines in a fast-paced environment
Demonstrates a sense of urgency, initiative and ownership
Efficient work-style with an eye for continual process improvement
Strong organizational skills and an extreme attention to detail
Clear, effective communication skills – both oral and written
Self-motivated and directed with the ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to use critical thinking and troubleshooting skills to effectively identify solutions to non-standard requests and issue resolution
Must be flexible and have the ability to adapt to an ever changing work environment
Strong work ethic and dedication
Ability to effectively work independently and as part of a team

Experience, Education & Certifications

Work Experience: 7+ Years
Bachelor of Computer Application, MCA
Experience with Microsoft Office applications

Leadership Competencies

Integrity -- Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.
Client Focus -- Takes action with the clients, both internal and external and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.
Results Driven - Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.
Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.
Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to make tough decisions.