PTP Associate Jobs Opening in Heineken International BV at Hyderabad
FEATURED JOBPTP Associate
Job Description
As Business Leader:
Understands and be able to communicate company strategy to team and
individuals
Establishes team strategy aligned with
strategy and priorities
Executes the process delivery with expected service objectives and quality
Takes ownership for end-to-end process and service delivery including part of the
process delivered by GBO
Solves operational issues and acts prevent it in future
Prepares and analyses SLA/KPI reports with root cause analysis
Ensures complete and up to date process documentation
Actively attends the relevant operational meetings to discuss performance,
issues, collaboration
Prepares and participates in business visits as per the agreed plan with SM
Fosters business partnership and aligns the communication standards with OpCo,
GBO
Ensures that effective controls are executed, monthly control reports are
delivered.
Proactively raises any issue on design or execution of controls and propose
changes to make controls effective and efficient.
Makes conscious decision regarding team’s costs (OT, travels, R&R, unused
holidays, band mix)
Brings constructive, challenging ideas to drive Process standardization and takes
ownership of the agreed actions
As People Leader:
Plans resources for the team, recruit right people, on-board them in the new role
Plans individual’s and team tasks over time
Provides ongoing, regular 1-2-1 feedback to team members on their performance
and development
Handles underperformance timely and effectively and recognize good
performance and reward best people
Assists to create SMART development plans based on 70/20/10 approach
Plans succession, develop best people in the pipeline for leaders or experts
Provides regular coaching and mentoring to team members
