Publishing Adviser Jobs in Bangalore - Pothi.com
Customer Success Executive
Job Description
In this role, you will be
- Assisting potential authors in understanding and using our publishing platform. Help them choose the services and publishing options most suitable for them.
- Providing post-publishing support to authors
- Working with the editors and designers to deliver services to the authors.
- Engaging the author community at large via company blog, newsletters, social media
As a small team, all of us wear multiple hats - handling customers, helping out with day to day operations, organizing BYOB parties, conceptualizing and designing merchandize. So be prepared to jump into anything and everything!
What do you get out of it?- We pay the best we can according to your abilities.
- Great growth potential. You grow with the company. We also invest in helping you acquire new skills.
- Work in a intellectually stimulating, diverse and safe environment. We value diversity and make conscious efforts to make our workplace inclusive and welcoming.
- We are flexible, nice people to work with. We like to read, travel, watch movies, eat out and generally have a good time. We are also pretty good at what we do.
- Get support from in-house publishing infrastructure if you have a book or publishing project of your own.
- Excellent communication skills in English - especially over e-mail and telephone.
- Patience with people - you get to meet all kinds.
- Good personal organization.
- Comfort with e-mail, Internet, MS word, Excel and ability to learn new software
- Your degree or lack of it doesn’t matter so long as you have the above.
If you think you are a good fit for the job but have some special requirements, do write to us.
Job Particulars
About Company
Pothi.com is one of India’s oldest and best known self publishing platform. We have been pushing the envelope in making publishing easy and accessible for all for close to a decade now.