QA RETAIL Jobs in Bangalore - Karyamitr
Job Description
- The Quality analyst will be responsible for end to end process audit by evaluating customer queries and its resolution to identify process gaps.
- Hands on experience with Mystery Audits – Retail
- MUST HAVE : Team Management skillset.
- Doing Retail Audit(s) as defined in SOP.
- Completion of the Audit on given timelines
- Preparing report in the basis of Audits
- They also check to see if a customer is satisfied with the results of the interaction.
- Quality analyst works in a continuous process of evaluating the communications and providing feedbacks to enhance the quality of the all communications.
- This activity must lead to improving process efficiency and customer experience.
- Quality analyst needs to identify the gaps through root cause analysis
- Prepare reports and analysis as necessary to determine areas of improvement &opportunity.
Job Particulars
About Company
We are a young organization dealing in the space of
providing complete HR solutions for MSME’s and SME’s and we cater to meet the
manpower requirements of Blue and Grey collar jobs.
Today in manufacturing, service industries, there is a strong need of quality resources and our efforts are in the direction of bridging the gap between the job seeker and the employer.
We would like to get associated with your esteemed institute, wherein we will help the students who are seeking employment opportunities by updating their details in our data base.
This data base will have access to many employers who hire fresher from ITI and thus help the students and employer to cater to the employability needs.
Please suggest a suitable time to discuss things further.
