Quality Analyst - BPO Jobs in Bangalore - ONE POINT ONE SOLUTIONS LIMITED
Quality Analyst - BPO
ONE POINT ONE SOLUTIONS LIMITED
Expired
Posted: 06 Apr 20
Job Description
Location: Bangalore
Job Category: Quality
Job Designation: Quality Executive
Qualification: HSC/ Graduate
Essential Functions:
Monitoring agent calls and provide feedback
Analyzing portfolio performance through calls monitored and performance reports
Improving performance through interventions
Leading and participating in client calls Continuous portfolio performance improvement
Skills and Qualifications:
Job Category: Quality
Job Designation: Quality Executive
Qualification: HSC/ Graduate
Essential Functions:
Monitoring agent calls and provide feedback
Analyzing portfolio performance through calls monitored and performance reports
Improving performance through interventions
Leading and participating in client calls Continuous portfolio performance improvement
Skills and Qualifications:
- Prior experience of call monitoring. Good interpersonal skills.
- Excellent Communications Skills ( Both Written & Verbal )
- Should have knowledge in providing feedback, calibration. Ability to transfer knowledge & check applicability .
- Self Starter, Flexible and Willing to Stretch for Business Needs
- Computer knowledge which includes word, excel, powe r point. Graduate degree preferred but can consider HSC or Diploma holder.
- Years of Experience required 2-3 years of job related experience (at least 1 year as a Quality Executive).
Education
- UG : Graduation Not Required, Any Graduate in Any Specialization
- PG : Any Postgraduate in Any Specialization, Post Graduation Not Required
- Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required
Job Particulars
Role others
Education Other Course
Who can apply Experienced (1 to 5 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id909728
Job Category Others
Locality Address
State Karnataka
Country India
About Company
ONE POINT ONE SOLUTIONS LIMITED
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