Quality Analyst BPO Voice Jobs in Chennai - APT Adroit 48 Pvt.Ltd
Job Description
Key Responsibility :
Should Have Experience in Seven Basic Tools of Quality
Auditing a given number of call on a daily basis.
Recording the feedback of customer service representative.
Collate daily and weekly reports.
Should have excellent communication in English & Tamil
Call Monitoring
REQUIREMENTS :
Over 2 to 4 years of QA experience from BPO industry.
Exceptional listening and analytical skills.
Experience in analyzing data and making recommendations to senior
leaders
Intermediate to advanced level of knowledge with Internet technologies
Strong knowledge of customer care processes and techniques.
Demonstrated ability to work well in a team environment.
Dedication to providing exceptional customer service.
Proficiency in Microsoft Office programs, specifically Excel and Power
point
Language Proficiency: good communication in English and Tamil
NOTE: CANDIDATES MUST HAVE EXPERIENCE IN OUTBOUND PROCESS…
Should Have Experience in Seven Basic Tools of Quality
Auditing a given number of call on a daily basis.
Recording the feedback of customer service representative.
Collate daily and weekly reports.
Should have excellent communication in English & Tamil
Call Monitoring
REQUIREMENTS :
Over 2 to 4 years of QA experience from BPO industry.
Exceptional listening and analytical skills.
Experience in analyzing data and making recommendations to senior
leaders
Intermediate to advanced level of knowledge with Internet technologies
Strong knowledge of customer care processes and techniques.
Demonstrated ability to work well in a team environment.
Dedication to providing exceptional customer service.
Proficiency in Microsoft Office programs, specifically Excel and Power
point
Language Proficiency: good communication in English and Tamil
NOTE: CANDIDATES MUST HAVE EXPERIENCE IN OUTBOUND PROCESS…
Job Particulars
Role others
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id484274
Job Category BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address Sholinganallur
State Tamil Nadu
Country India
About Company
hiring the right candidates according to the requirements.
Jobs By Location
Chennai
Gurgaon
Mumbai
Delhi
Kolkata
Pune
Noida
Ahmedabad
Hyderabad
Bangalore
Others also searched for
Job & career videos Subscribe
