Quality Analyst jobs - Bangalore - Cimmons Integrated Services Pvt Ltd - 1 to 3 years of experience - 14 December 2021
Quality Analyst
Cimmons Integrated Services Pvt Ltd
1 to 3 Years 
15000 - 18000 Monthly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate 
Expired
Posted: 14 Dec 21
Job Description
Monitored inbound and outbound calls made by employees to provide constructive
feedback.
Developed monthly, end-of-quarter and other statistical reports for leadership team
and quality improvement programs.
Kept records on daily summary logs as required.
Implemented test scripts and recorded results.
Provided analytical, planning and coordination support on projects as assigned,
reviewing, interpreting, analyzing and illustrating data to stimulate and support the
team.
Edited, proofed and critiqued phone scripts to improve functionality..
Compiled and distributed weekly feedback to team leaders and managers to improve
service time and quality while increasing productivity.
Developed test scripts utilizing comprehensive business requirements.
Partnered with management to create, develop and implement quality initiatives,
resulting in good services.
Job Particulars
Role bpo telecaller
Education LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1370957
Job Category
Locality Address Byatarayanapura, Dasarahalli, Hebbal , Jalahalli , Malleshwaram , Mathikere, New BEL Road , RT Nagar , Sadashiv Nagar , Sahakara Nagar , Sanjay Nagar , Shivajinagar , Vijaya Nagar, Yelahanka , Yeshwantpur
State Karnataka
Country India
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