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Quality Analyst jobs - Bangalore - Cimmons Integrated Services Pvt Ltd - 1 to 3 years of experience - 14 December 2021

Quality Analyst
Cimmons Integrated Services Pvt Ltd
Bangalore(Byatarayanapura, Dasarahalli, Hebbal , Jalahalli , Malleshwaram , Mathikere, New BEL Road , RT Nagar , Sadashiv Nagar , Sahakara Nagar , Sanjay Nagar , Shivajinagar , Vijaya Nagar, Yelahanka , Yeshwantpur )
1 to 3 Years
15000 - 18000 Monthly
Cimmons Integrated Services Pvt Ltd
Last Date 14 Jan 2022
This Job is Expired

Cimmons Integrated Services Pvt Ltd - Job Details

Date of posting: 14 Dec 21
Monitored inbound and outbound calls made by employees to provide constructive
feedback.
Developed monthly, end-of-quarter and other statistical reports for leadership team
and quality improvement programs.
Kept records on daily summary logs as required.
Implemented test scripts and recorded results.
Provided analytical, planning and coordination support on projects as assigned,
reviewing, interpreting, analyzing and illustrating data to stimulate and support the
team.
Edited, proofed and critiqued phone scripts to improve functionality..
Compiled and distributed weekly feedback to team leaders and managers to improve
service time and quality while increasing productivity.
Developed test scripts utilizing comprehensive business requirements.
Partnered with management to create, develop and implement quality initiatives,
resulting in good services.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)
State : Karnataka
Country : India

About Cimmons Integrated Services Pvt Ltd

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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