Quality Analyst Jobs - Bangalore - IDEN Consulting
Job Description
- Need to do Quality checks of call center (Inbound/Outbound), Back Office operations, UW
- Should be familiar with the audit sheet (Critical/noncritical error)
- Required to compile audit results of the team in excel.
- Should be able to handle a team /mentor a team.
- Should have at least 3 years of experience in transactional quality
- Should have good aptitude, experience and knowledge of transactional quality
Job Particulars
About Company
IDEN is a global management consultancy serving private, public and social sectors worldwide. We are recognized as leaders in linking strategy, innovation and technology to solve our clients’ most complex business issues, delivering cost-effective solutions
We are distinguished from others by our deep industry insight and technology expertise. We are proud of our creative people with their commitment to our clients.
We work with organizations in all sectors and Our knowledge allow us to address problems that no one else can. We have deep functional and industry expertise. We are passionate about taking on challenges that matter to our clients and, often, to the world