Quality Analyst Jobs in Bangalore -

Quality Analyst
Bangalore(Shanti Nagar )
1 yrs
14000 - 16000 Monthly
Last Date 22 Dec 2020
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Date of posting: 23 Oct 20
To Monitor the Call Quality of the Relationship managers on regular basis and send the report to manager after evaluating their performance which will help managers to identify problems and resolve it.Coach the account Manager on the performance parameters with constructive feedbacks and help them improve in terms of revenue generation.

Responsibilities and Duties
· Evaluate Relationship Managers performance and improve customer service.
· Maintain quality standards
· Improve the customer experience
· Enhance the quality of the service

Required Experience, Skills and Qualifications: Graduate in Any field with Minimum 1 year of experience as quality analyst in Tele-sales.

Job Summary

Job Type : Full Time
Job Category : IT/Software,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 yrs)


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