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Quality Analyst Jobs in Delhi - IMSI

Quality Analyst
IMSI
Any Graduate, 12th Pass (HSE), Diploma
3 to 3+ Years
Quality Analyst Jobs in Delhi - IMSI
Last Date 27 Jan 2020
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IMSI - Job Details

Date of posting: 28 Nov 19

Quality Analyst

Locations:  Delhi NCR, Bangalore, Chennai, Hyderabad, Pune, Ahmedabad, Mumbai, Kolkata

Qualification :10+2+3 (Graduate / Diploma )

Experience: 3-5 Years  

Job Description :

  • ITIL Certified
  • Conducts Call quality audits and monitor voice calls on a daily basis.
  • Provides effective feedback to the service Desk team team as per findings.
  • Works in close conjunction with operations manager to ensure better quality delivery on an ongoing basis
  • To conduct and initiate weekly/monthly team and client meetings on a regular basis to ensure all problems are dealt with effectively & efficiently
  • To identify training/coaching needs of the team members and provide the same to the Manager
  • To assist new members of the team by updating knowledge & bridge process gapsIMSI

Job Summary

Job Type : Full Time
Job Category : IT/Software,Diploma
Hiring Process : Face to Face Interview
Who can apply : Experienced (3 to 3+ Years)

About IMSI

We are innovative, knowledge and process-driven and enters each client engagement with the goal of building long term relationships and total client satisfaction on every project supported. IMSI excels in IT, Professional Staffing and Business Process Outsourcing (BPO) and Call Centers. Expert staffing resources have industry knowledge, 2-10 years of experience, certification and skills, are self-driven and have great teamwork and communication skills.
Specialties

IT / Telecom / Engineering Staffing, BPO/Call Center Facilities, Project Management

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IMSI recruiting Quality Analyst Experienced(3 to 3+ Years) candidates candidates nearby Delhi.IMSI vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
IMSI Company recruits a lot of Experienced(3 to 3+ Years) candidates candidates every year based on the skills C, C++, Java. The candidates with Any Graduate, 12th Pass (HSE), Diploma are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Delhi can apply for Quality Analyst position in IMSI. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IMSI recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of IMSI and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of IMSI and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IMSI and near your city and get a secured career.