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Quality Analyst Jobs in Hyderabad - Israelites Shopping Network

Quality Analyst
Israelites Shopping Network
Hyderabad(A S Rao Nagar )
9000 - 12000 Per Month
Quality Analyst Jobs in Hyderabad - Israelites Shopping Network
Last Date 02 Oct 2019
This Job is Expired

Israelites Shopping Network - Job Details

Date of posting: 03 Aug 19

Greetings of the day !!

It’s regarding opportunity for the BPO Quality Analyst in Hyderabad location.

Job Description:-

  • Creating Deck report and creating one pager.
  • Record feedback and to let the Customer service rep know about his/hers areas of improvements.
  • To audit the number of calls given by the client on a daily basis.
  • Attend call calibrations.
  • To check if the CSR has used the right telephone etiquettes, and followed appropriate   hold procedures and has a given a proper resolution for the customer’s request.
  • Required to compile audit results of the team in excel.
  • Ensure quality of products/process to enhance customer satisfaction.
  • Develop and manage quality systems-Regular Audits (Internal).
  • Reduce cost of poor quality at incoming, in process and outgoing stage.

Requirements:-

  • Good Communication skills and presentation skills
  • Workable knowledge of Excel and PowerPoint
  • Any Graduate - Any Specialization
  • Excellent inter-personal skills, communication skills.

Job Summary

Job Type : Full Time
Job Category : IT/Software,Diploma
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Israelites Shopping Network

Israelites Shopping Network is the fastest growing Call center in Telangana & A.P with one branch in A.S. Rao Nagar and another in Begumpet.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Israelites Shopping Network recruiting Quality Analyst candidates nearby Hyderabad(A S Rao Nagar ).Israelites Shopping Network vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
Israelites Shopping Network Company recruits a lot of candidates every year based on the skills AWS, Azure, Python. The candidates with 12th Pass (HSE), BE/B.Tech, Diploma, B.Com are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Hyderabad(A S Rao Nagar ) can apply for Quality Analyst position in Israelites Shopping Network. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Israelites Shopping Network recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Israelites Shopping Network and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Israelites Shopping Network and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Israelites Shopping Network and near your city and get a secured career.