Quality Analyst Jobs in Pune - Just dial

Quality Analyst
Just dial
Pune(Swargate )
1 to 2 Years
15000 - 20000 Monthly
Just dial
Last Date 23 Apr 2022
This Job is Expired

Just dial - Job Details

Date of posting: 22 Feb 22
Job Role: Quality Analyst

Roles & responsibilities: Must have minimum 1 – 2 Year experience of monitoring, evaluates and /or audits a outbound calls. Real time feedback sharing to the agents.Deliver feedbacks on all audited transactions within specified timelines.
Lead call calibrations & call listening sessions within the teams.
Exceptional listening skills required. Share TNI for refresher sessions with training teams. Drive Project improvement initiatives through Projects.Strong team player who exhibits patience as well as the ability to help team members.Ability to adopt frequent changes as per business requirements.
Outcall & analyse C-SAT reports.Should be good with preparing RCA & identify trends to improve sales calls.

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 2 Years)
Country : India

About Just dial

Just dial
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Just dial recruiting Quality Analyst Experienced(1 to 2 Years) candidates candidates nearby Pune(Swargate ).Just dial vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
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