Quality Analyst Jobs Opening in IBST at Alibaug, Chandivali, Chowpatty, Mumbai
Job Description
Job Summary:
A Quality Analyst (QA) is responsible for monitoring, evaluating, and improving the quality of products, services, or processes within an organization. The role involves identifying defects or deviations from standards, recommending corrective actions, and ensuring compliance with internal policies and industry regulations. Quality Analysts play a critical role in ensuring that the final output meets the expected levels of accuracy, functionality, and customer satisfaction.
The ideal candidate must have strong analytical skills, attention to detail, and a solid understanding of quality standards, tools, and testing techniques. Depending on the industry, the QA role may focus on software testing, customer service audits, process optimization, or product inspection.
Key Responsibilities:
1. Quality Monitoring and Evaluation:
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Conduct regular checks or audits of processes, products, or services to assess adherence to quality standards.
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In service industries, monitor calls, emails, chats, or customer interactions for compliance with communication protocols and customer service guidelines.
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In software or product-based roles, perform manual or automated testing to identify bugs, inconsistencies, or performance issues.
2. Data Collection and Analysis:
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Collect data from quality checks, customer feedback, and performance reports.
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Analyze trends, root causes of recurring issues, and areas of improvement.
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Create visual reports and dashboards using tools like Excel, Google Sheets, or BI software.
3. Reporting and Documentation:
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Document quality issues, observations, and corrective actions taken.
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Maintain updated records of quality assessments, test cases, audit sheets, or inspection logs.
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Prepare detailed quality reports for management review and strategic planning.
4. Feedback and Process Improvement:
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Provide constructive feedback to employees, agents, or teams based on audit results.
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Suggest process changes or enhancements to eliminate inefficiencies or reduce defects.
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Collaborate with cross-functional teams (product, support, operations, development) to implement improvements.
5. Standards and Compliance:
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Ensure compliance with internal quality benchmarks, client SLAs, or industry standards (ISO, Six Sigma, etc.).
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Update and follow SOPs (Standard Operating Procedures) and quality checklists regularly.
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Assist in maintaining certifications and audit readiness for regulatory or client requirements.
6. Testing and Validation (if in software/technical role):
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Develop and execute test cases, scripts, and scenarios to validate application functionality.
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Work with developers to identify and resolve bugs or usability concerns.
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Perform regression, usability, performance, and security testing as required.
7. Training and Development:
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Assist in onboarding or training new team members on quality standards and expectations.
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Conduct refresher sessions or workshops to reinforce best practices and updates.
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Create or update quality manuals and reference guides for employees.
More information about this Quality Analyst Job
Please go through the below FAQs to get all answers related to the given Quality Analyst job
- What are the job requirements to apply for this Quality Analyst job position?
- Ans: A candidate must have a minimum of fresher as an Quality Analyst
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BE/B.Tech, CS
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 40000 Monthly. The Salary will depend on the interview. This Quality Analyst is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Quality Analyst is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Quality Analyst position?
- Ans: There are immediate 1 job openings for Quality Analyst in our Organisation.
Job Particulars
About Company
Mumbai, Pune 
Freshers 
Salary not disclosed 
BE/B.Tech(Computer Science & Engineering (CSE), Information Science/Technology (IS/IT), Computer Engineering (Specialization in Data Science), Electronics Engineering (Specialization in IoT))
Mumbai
Freshers
Salary not disclosed
BE/B.Tech(Civil Engineering, Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electronics & Computer Engineering)
Mumbai
Freshers
Salary not disclosed
BE/B.Tech(Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electrical Engineering, Electronics and Computer Engineering)
Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Hyderabad, Bangalore, Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc, CS
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, BSc
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, BSc
Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Mumbai
Freshers
Salary not disclosed
B.Com, BCA, BE/B.Tech, BSc, CS
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech 
